Coronavirus (COVID-19) Information and Updates

  • Board of Registered Nursing COVID-19 Update with FAQs

    Dear Stakeholders –

    While California continues to navigate the uncertainty of Novel Coronavirus (COVID-19) and limit its spread, the Board of Registered Nursing is committed to supporting our licensees, applicants, and consumers throughout the course of this pandemic and to provide continuity of service at all times. The Board of Registered Nursing is closely monitoring the COVID-19 situation, coordinating with the state and local governments, and working with our partners to protect the health of Californians.

    The Board of Registered Nursing understands the ability to perform your jobs with a license is a priority. We appreciate your patience as we work on implementing new technologies to work remotely and adhere to social distancing guidelines. We apologize in advance for any delays in reaching our staff or potential delays in our processing times.

    We have received a number of inquiries from our licensees. We are providing the below FAQ’s in an effort to provide information.

    The best general guidance will continue to come from the California Department of Public Health, the Centers for Disease Control and Prevention, and the World Health Organization.

    Frequently Asked Questions

    • 1. Will Continuing Education Requirements Be Postponed?

      For information regarding Department of Consumer Affairs regulation waivers due to the COVID-19 Pandemic, please visit the DCA Waivers page.

      **Please Note: The DCA waiver relating to reactivated and restored licenses only applies to licenses in a “retired, inactive, or canceled” status. BRN licensees that do not renew on time are placed in a “Delinquent” status, which is not included within the waiver.

    • 2. Are There Fee Waivers Available?

      For information regarding Department of Consumer Affairs regulation waivers due to the COVID-19 Pandemic, please visit the DCA Waivers page.

      **Please Note: The DCA waiver relating to reactivated and restored licenses only applies to licenses in a “retired, inactive, or canceled” status. BRN licensees that do not renew on time are placed in a “Delinquent” status, which is not included within the waiver.

    • 3. Should My Business or Practice Remain Open?

      The Board of Registered Nursing does not have authority to close businesses or practices solely as a result of COVID-19. We strongly encourage you to assess whether your business is an essential job function as outlined by the Governor and follow the guidelines from the Centers for Disease Control and Prevention. Check with your local county health department to determine what activities are also considered essential and non-essential.

    • 4. My License is Retired. Can I Renew to Help Combat Coronavirus?

      For information on how to join the California Health Corps to help battle the COVID-19 pandemic, please visit the California Health Corps website.

      For information regarding Department of Consumer Affairs regulation waivers due to the COVID-19 Pandemic, please visit the DCA Waivers page.

      The application to restore a license to full, active status from inactive, retired or cancelled status to help during the COVID-19 pandemic, can be found at covid-19.dca.ca.gov/backToActive.

      **Please Note: The DCA waiver relating to reactivated and restored licenses only applies to licenses in a “retired, inactive, or canceled” status. BRN licensees that do not renew on time are placed in a “Delinquent” status, which is not included within the waiver.

    • 5. My Exam Was Canceled. What Does that Mean?

      The Board of Registered Nursing is working to ensure that applications are processed once all required documents from schools, agencies, and other states are received. Your Authorization to Test (ATT) will come from Pearson VUE (the organization that provides the test administration and services test development).

      For more information on testing that is available, please visit the Pearson Vue NCLEX website.

    • 6. I am licensed in a state outside of California. Does California allow licensing reciprocity during the State of Emergency?

      If you are a licensed healthcare provider in a state other than California, please visit the Emergency Medical Services Authority for information to be able to practice in California. Please visit the “Authorization of Out-Of-State Medical Personnel” section on this website.

    • 7. Have the Fingerprinting requirements changed?

      The Department of Justice (DOJ) has communicated to DCA BRN that there has been no change to their fingerprinting process or requirements and therefore no change or waiver is being granted to the BRN’s fingerprint or background check licensing requirement. Here is a link to the Fingerprint Request Form on the BRN website and a link to all Live Scan locations within California. Please be advised, several LiveScan Operators are temporarily closed or have reduced their hours due to the COVID-19 Pandemic. Please use the this link provided by the California Department of Justice, to determine the best Live Scan Operator for your needs. It is recommended that you call ahead of time to verify hours of operation and services being provided during the COVID-19 outbreak.

    • 8.TOEFL Test

      The Board of Registered Nursing will accept TOEFL Test scores that were either taken at an authorized test center, or due to public health concerns, students may take advantage of the temporarily offering of the TOEFL Special Home Edition test in selected areas. The test is identical in content, format and on-screen experience to the TOEFL test taken at an authorized test center. It is taken on your own computer at home and is monitored by a human proctor online. For more information, visit the TOEFL at home website.

    • 9. My application has been found deficient in areas of education will these deficiencies be waived by the board?

      At this time, the DCA waivers do not allow for applications that are deficient in education to be waived. You will need to complete the education requirements in order to continue with the application process.

    • 10. My application was found ‘Not Eligible’ will this decision be waived?

      At this time, the DCA waivers do not allow for applications that have been deemed ‘Not Eligible’ to be waived.

    • 11. Can I waive the NCLEX exam until the pandemic is over?

      The NCLEX exam requirement is not being waived, at this time. NCLEX exams are a requirement for licensure and are currently being conducted through Pearson Vue. For more information on testing that is available, please visit the Pearson Vue NCLEX website.

    The Board of Registered Nursing reminds all licensees to be particularly mindful and respectful that this is a time of high anxiety for all Californians.

    If you have any additional inquiries we recommend you use the emails listed below:

    Applicant Services
    Licensing requirements, application status, advanced practice certification
    BRN.Licensing@dca.ca.gov

    Licensee Services
    License/certificate renewal, continuing education, license verification
    Renewals.BRN@dca.ca.gov

    Fingerprint Inquiries
    BRNFingerprints@dca.ca.gov

    Enforcement Program
    Complaint process, license discipline and convictions
    Enforcement.BRN@dca.ca.gov

    Nursing Education Consultants
    Scope of practice issues/questions
    NEC.BRN@dca.ca.gov

    Online (BreEZe) Technical Support
    BreEZe registration/logon issues, locked or retired account assistance
    BreEZe@dca.ca.gov
    Phone: (916) 557-1208